How do we open a heart when a mind has put on chainmail?

 
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Dear Anonymous,

Socks and coffee cards.
More valuable than ever.
No where to land during the day.
Few bathrooms.
Some of our most vulnerable.
The conspiracy theories abound.
There is confusion.
Difficult to get assistance.
Offices and services on skeleton crews.
How do we treat the most vulnerable?
And how do we treat those on the front line of this risk?
How do we treat the person 8 feet away with a mask and furrowed brow appearing as if they are being stalked and you might be the stalker?
How do we open a heart when a mind has put on chainmail?